Política de privacidad

PRIVACY POLICY

Last Updated: July 21, 2026

Welcome to Genovvis ("Genovvis," "we," "our," or "us"), a brand owned and operated by Jorge Eduardo Chavez Lapa.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.genovvis.com (the "Website") or purchase our products.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with our Website, we may collect the following categories of information.

Personal Information

This may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Order history
  • Customer support communications

Device Information

When you browse our Website, we may automatically collect:

  • IP address
  • Browser type
  • Operating system
  • Device type
  • Language preferences
  • Time zone
  • Pages visited
  • Referral URLs
  • Session information
  • Clickstream data

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve Website functionality
  • Analyze Website traffic
  • Measure advertising performance
  • Prevent fraud
  • Maintain Website security

More information is available in our Cookie Policy.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process orders
  • Deliver purchased products
  • Verify payments
  • Prevent fraud
  • Provide customer support
  • Respond to inquiries
  • Improve our products
  • Improve Website performance
  • Personalize user experience
  • Comply with legal obligations
  • Send transactional emails
  • Send marketing communications where permitted by law

3. LEGAL BASES FOR PROCESSING

Where applicable, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Customer consent
  • Protection against fraud and abuse

4. PAYMENT INFORMATION

Genovvis does not store complete credit card numbers or payment credentials.

Payments are processed securely through Shopify Payments and authorized third-party payment processors.

These providers maintain their own privacy and security policies.

5. ORDER FULFILLMENT

To complete your order, we may share necessary information with trusted service providers such as:

  • Shipping carriers
  • Payment processors
  • Order fulfillment partners
  • Customer support providers
  • Fraud prevention services

These providers receive only the information reasonably necessary to perform their services.

6. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or opt in to receive promotional communications, we may send:

  • Promotions
  • Product launches
  • Security tips
  • Educational content
  • Special offers

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. INFORMATION SHARING

We do not sell your personal information.

We may disclose information only in the following circumstances:

  • Payment processing
  • Shipping fulfillment
  • Fraud prevention
  • Legal compliance
  • Protection of our legal rights
  • Business transfers (such as mergers or acquisitions)

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Fulfill purchases
  • Provide customer support
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

When retention is no longer necessary, information is securely deleted or anonymized.

9. DATA SECURITY

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.

These safeguards include:

  • SSL encryption
  • Secure payment processing
  • Access controls
  • Password protection
  • Limited employee access
  • Fraud monitoring

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Receive a copy of your information
  • Withdraw consent where applicable

To exercise any of these rights, contact us using the information provided at the end of this Policy.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

Subject to applicable law, California residents may request:

  • Access to personal information collected about them.
  • Deletion of certain personal information.
  • Correction of inaccurate personal information.
  • Information about categories of personal information collected, disclosed, or shared.
  • To opt out of the sale or sharing of personal information, if such activities occur.

Genovvis does not sell personal information as those terms are defined under applicable California privacy laws.

12. CHILDREN'S PRIVACY

Our Website is not directed to children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent where required, we will take reasonable steps to delete that information.

13. INTERNATIONAL DATA TRANSFERS

Because Genovvis is operated from Peru and serves customers in the United States, your personal information may be processed and stored in countries other than your country of residence.

By using our Website, you acknowledge that your information may be transferred internationally, subject to appropriate safeguards where required by applicable law.

14. THIRD-PARTY SERVICES

Our Website may use third-party services to support our business operations, such as:

  • Shopify
  • Payment providers
  • Shipping carriers
  • Analytics providers
  • Email marketing platforms
  • Fraud prevention services

Each third party operates under its own privacy practices.

We encourage you to review their respective privacy policies.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

When changes are made, the "Last Updated" date will be revised.

Material changes will be communicated where required by applicable law.

16. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us:

Genovvis
Owned and operated by Jorge Eduardo Chavez Lapa

Website: www.genovvis.com

Email: contacto@genovvis.com

Phone: +51 934 569 088

Business Address:
Pasaje Los Angeles #258
Huancayo, Junín 12001
Peru